Description

A Business Office Manager in an assisted living facility is responsible for overseeing the financial and administrative functions to ensure smooth operations and optimal resident satisfaction. This role involves managing payroll, budgeting, and billing processes, while also maintaining accurate financial records. The Business Office Manager coordinates with various departments to streamline communication and compliance with regulatory standards. Additionally, they often handle human resources tasks such as recruitment, training, and staff scheduling. The position requires strong leadership, organizational skills, and a thorough understanding of healthcare-related financial practices to support the overall mission of providing high-quality care to residents.

Responsibilities

• Oversee and manage the financial activities of the assisted living facility, including budgeting, billing, payroll, and accounting functions.

• Implement and maintain effective office procedures and systems to ensure efficient and compliant operations.

• Monitor and ensure compliance with all relevant regulatory requirements, policies, and procedures.

• Coordinate and supervise administrative staff, providing direction and support to enhance productivity and service quality.

• Serve as the primary point of contact for resident financial inquiries, addressing concerns and ensuring clear communication.

• Handle accounts receivable and accounts payable processes, ensuring timely and accurate documentation and reporting.

• Prepare financial statements, reports, and forecasts to support strategic planning and decision-making.

• Manage the admissions process, including conducting financial assessments and contract management.

• Liaise with external auditors, vendors, and service providers to maintain smooth operations and vendor relationships.

• Facilitate staff training and development programs to improve workplace skills and knowledge related to office management and financial responsibilities.

• Ensure that all office equipment and supplies are maintained and ordered as necessary.

• Provide support for special projects and initiatives aimed at improving office efficiency and resident satisfaction.